• Welcome to Venkat Sulochana Interior
  • Call Us: 98433 53120

Frequently Asked Questions

Have questions? We've got answers. If you can't find what you're looking for, feel free to contact us at support@venkatsulochanafurniture.com.

Products

We offer a wide range of office furniture including office desks, ergonomic office chairs, office workstations, conference tables, office sofas, storage cabinets, reception furniture, and modular workstation furniture — all designed for modern professional workspaces.

We offer a wide range of office furniture including office desks, ergonomic office chairs, office workstations, conference tables, office sofas, storage cabinets, reception furniture, and modular workstation furniture — all designed for modern professional workspaces.

Yes, we specialise in customised office furniture tailored to meet the aesthetic and functional demands of your workspace. You can choose from a variety of materials, finishes, and configurations to suit your office requirements.

Yes, we specialise in customised office furniture tailored to meet the aesthetic and functional demands of your workspace. You can choose from a variety of materials, finishes, and configurations to suit your office requirements.

Absolutely. Our products are designed to cater to businesses, startups, corporate offices, coworking spaces, and commercial offices. We provide ergonomic and high-quality furniture that improves productivity and comfort in any professional environment.

Absolutely. Our products are designed to cater to businesses, startups, corporate offices, coworking spaces, and commercial offices. We provide ergonomic and high-quality furniture that improves productivity and comfort in any professional environment.

Product images on our website are for illustrative purposes and may slightly differ from the actual product in terms of colour and finish. We strive to keep our images as accurate as possible, but minor variations may occur.

Product images on our website are for illustrative purposes and may slightly differ from the actual product in terms of colour and finish. We strive to keep our images as accurate as possible, but minor variations may occur.

Orders

You can browse our product catalogue on the website, add your desired items to the cart, and proceed to checkout. Select your preferred payment method and confirm your order. You will receive an order confirmation via email once the order is placed successfully.

You can browse our product catalogue on the website, add your desired items to the cart, and proceed to checkout. Select your preferred payment method and confirm your order. You will receive an order confirmation via email once the order is placed successfully.

Order modifications can be requested within 24 hours of placing the order. Please write to us at support@venkatsulochanafurniture.com as soon as possible and we will do our best to accommodate your request before dispatch.

Order modifications can be requested within 24 hours of placing the order. Please write to us at support@venkatsulochanafurniture.com as soon as possible and we will do our best to accommodate your request before dispatch.

You can cancel your order within 24 hours of placing it through the My Orders section or by writing to us at support@venkatsulochanafurniture.com. Please note that Made to Order items may not be eligible for cancellation once production has begun.

You can cancel your order within 24 hours of placing it through the My Orders section or by writing to us at support@venkatsulochanafurniture.com. Please note that Made to Order items may not be eligible for cancellation once production has begun.

Once your order has been dispatched, you can track it from the My Orders section on the website. Tracking details will be available 24 hours after dispatch from our warehouse or vendor location.

Once your order has been dispatched, you can track it from the My Orders section on the website. Tracking details will be available 24 hours after dispatch from our warehouse or vendor location.

Shipping & Delivery

Once full payment has been made, your order will be delivered within 7 working days. Delivery timelines may vary depending on your location and product availability.

Once full payment has been made, your order will be delivered within 7 working days. Delivery timelines may vary depending on your location and product availability.

Shipping charges depend upon the delivery location. The applicable shipping fee will be displayed at checkout before you confirm your order.

Shipping charges depend upon the delivery location. The applicable shipping fee will be displayed at checkout before you confirm your order.

Yes, we deliver our products across India. We are based in Bangalore and Coimbatore and ship to all major cities and towns pan India.

Yes, we deliver our products across India. We are based in Bangalore and Coimbatore and ship to all major cities and towns pan India.

Payments

We accept Credit Cards, Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery. Online payment methods are recommended for faster processing of your order.

We accept Credit Cards, Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery. Online payment methods are recommended for faster processing of your order.

Yes, all payment transactions on our website are secured and processed through trusted payment gateways. We do not store your card details on our servers.

Yes, all payment transactions on our website are secured and processed through trusted payment gateways. We do not store your card details on our servers.

For prepaid orders, the refund will be credited back to the original payment method (bank account/credit/debit card). For Cash on Delivery orders, you will need to provide your bank account details or UPI ID to receive the refund. Refunds are processed within 3 business days for cancellations.

For prepaid orders, the refund will be credited back to the original payment method (bank account/credit/debit card). For Cash on Delivery orders, you will need to provide your bank account details or UPI ID to receive the refund. Refunds are processed within 3 business days for cancellations.

Returns & Exchanges

Most products are eligible for return and replacement within 7 days of delivery for domestic orders. However, Made to Order and customised items are not eligible for return. Please refer to our Shipping & Return Policy page for full details.

Most products are eligible for return and replacement within 7 days of delivery for domestic orders. However, Made to Order and customised items are not eligible for return. Please refer to our Shipping & Return Policy page for full details.

If you receive a damaged or defective product, please contact us within 48 hours of delivery at support@venkatsulochanafurniture.com with your order details and photographs of the damage. We will arrange for a replacement or refund as applicable.

If you receive a damaged or defective product, please contact us within 48 hours of delivery at support@venkatsulochanafurniture.com with your order details and photographs of the damage. We will arrange for a replacement or refund as applicable.

Yes, you can return individual eligible items from your order within 7 days of delivery. Please note that some items may not be returnable or exchangeable.

Yes, you can return individual eligible items from your order within 7 days of delivery. Please note that some items may not be returnable or exchangeable.

Still have questions?

Reach out to our support team and we'll be happy to help you.

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